FAQs
What types of products does Baitul Burqa offer?
Baitul Burqa specializes in modest wear abayas, featuring elegant designs with intricate embroidery and contrasting panels. Our collection caters to both everyday wear and special occasions, ensuring that women can express their modesty without compromising on fashion.
What materials are used in your abayas?
Our abayas are crafted from high-quality, lightweight fabrics that prioritize comfort and style. We source high-quality fabrics such as Nida, Firdaus, Piro, Zam, and Paratha.
How can I determine the right size for my abaya?
To find the perfect fit, we recommend consulting our size chart available on the product pages. Measure your bust, waist, and hips, and compare these measurements with our sizing guide to select the appropriate size.
What is your return policy?
We accept returns within 7 days of delivery for damaged or defective products. Items must be unused, unopened, and in their original packaging. An unboxing video showing the damage or defect is required for return approval.
How long does shipping take?
After processing your order, which takes 1–2 business days, delivery typically occurs within 3–5 business days. Therefore, the total delivery window is approximately 4–7 business days, depending on your location and courier conditions.
Do you offer free shipping?
Yes, all orders placed on our website qualify for free shipping, regardless of the order value or destination within India.
How can I track my order?
Once your order has been dispatched, we will send tracking information to you via WhatsApp. Please ensure that the phone number provided at checkout is active on WhatsApp to receive updates on your order status.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please notify us within 7 days of delivery. You will need to provide an unboxing video showing the issue, and our support team will guide you through the return or replacement process.
How can I contact customer support?
Business Name: Baitul Burqa
Phone: +91 9239349198
Email: support@baitulburqa.shop
Address: Fatullapur Daily Bazar, Nurpur, Suti, West Bengal 742223, India
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours