Payment Policy
Welcome to Baitul Burqa. This Payment Policy explains the payment methods we accept and important terms related to prepaid payments, coupons, and Cash on Delivery (COD).
Accepted Payment Methods
We provide multiple secure payment options to ensure a smooth shopping experience at baitulburqa.shop:
1. Online Payments
We accept prepaid payments through trusted and secure payment gateways, including:
Razorpay
These gateways support a variety of payment modes:
- UPI (Unified Payments Interface)
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
2. Cash on Delivery (COD)
We also offer Cash on Delivery for customers who prefer paying upon delivery.
COD availability may vary depending on your delivery PIN code.
Payment Security
Your payment security is extremely important to us.
All transactions processed through Razorpay and PhonePe are fully encrypted and handled securely.
We do not store or access your card details, UPI information, or any sensitive payment data on our servers.
Order Confirmation
After a successful online payment, you will receive an order confirmation via email and WhatsApp.
For COD orders, confirmation details will also be sent to your registered contact information.
Facing a Payment Issue?
If your payment fails but the amount is deducted from your account:
Please wait up to 30 minutes, as the transaction may automatically settle or reverse.
If the issue persists, contact our support team and share your payment reference ID for quick assistance.
Contact Us
Business Name: Baitul Burqa
Phone: +91 9239349198
Email: support@baitulburqa.shop
Address: Fatullapur Daily Bazar, Nurpur, Suti, West Bengal 742223, India
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours